Customer Service Engineer
Worked as a Customer Service Engineer responsible for providing onsite support and maintenance for client IT infrastructure. Ensured the proper functioning of computer systems and networks in accordance with company standards. Applied troubleshooting methodologies and strong technical skills in daily tasks.
• Diagnosed and resolved technical issues related to hardware and software.
• Performed routine preventive maintenance and servicing of systems.
• Maintained customer satisfaction through prompt service delivery.
• Supported network installation and configuration projects.
Worked as a Customer Service Engineer responsible for providing onsite support and maintenance for client IT infrastructure. Ensured the proper functioning of computer systems and networks in accordance with company standards. Applied troubleshooting methodologies and strong technical skills in daily tasks. • Diagnosed and resolved technical issues related to hardware and software. • Performed routine preventive maintenance and servicing of systems. • Maintained customer satisfaction through prompt service delivery. • Supported network installation and configuration projects.
2012 - 2014