IT Support Specialist
As an IT Support Specialist at Mainland CBT Center, I provided technical support to resolve software and hardware issues. My responsibilities focused on maintaining IT systems and ensuring smooth operations. I also contributed to the implementation of new technology solutions supporting organizational efficiency.• Delivered prompt technical support for staff and students. • Maintained and troubleshot IT infrastructure and systems. • Resolved hardware/software problems and documented solutions. • Assisted in onboarding and integrating new technologies.