Customer Care Assistant
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In my position as Customer Care Assistant, I focused on delivering exceptional service and adapting to various customer needs. I maintained a clean, welcoming environment and ensured customer satisfaction through attentive service. The role required strong communication and transactional skills with the ability to resolve issues efficiently.
• Coordinated order tracking and liaised with logistics for prompt updates
• Adapted communication style for effective problem resolution
• Processed billing disputes and followed up with customers post-service
• Promoted current offers to increase sales and enhance customer experience
In my position as Customer Care Assistant, I focused on delivering exceptional service and adapting to various customer needs. I maintained a clean, welcoming environment and ensured customer satisfaction through attentive service. The role required strong communication and transactional skills with the ability to resolve issues efficiently. • Coordinated order tracking and liaised with logistics for prompt updates • Adapted communication style for effective problem resolution • Processed billing disputes and followed up with customers post-service • Promoted current offers to increase sales and enhance customer experience
2016 - 2019