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Younmetech

Younmetech

Customer Service Representative (ATM Support)

Nigeria flagAbakaliki, Nigeria
$11.00/hrEntry LevelData Annotation TechClickworkerAppen

Key Skills

Software

Data Annotation TechData Annotation Tech
ClickworkerClickworker
AppenAppen
RemotasksRemotasks
Label StudioLabel Studio

Top Subject Matter

Healthcare - Medical Records and Patients Data
Finance - Risk Analysis and Fraud Detection
E-commerce - Product Categorization & Customer Support

Top Data Types

TextText
DocumentDocument
ImageImage

Top Task Types

ClassificationClassification
Point/Key PointPoint/Key Point
SegmentationSegmentation

Freelancer Overview

Customer Service Representative (ATM Support). Brings 24+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Higher National Diploma, Federal Polytechnic Nekede (2011) and National Diploma, Federal Polytechnic Nekede (2008).

Entry LevelEnglishIgbo

Labeling Experience

Customer Service Representative (ATM Support)

As a Customer Service Representative (ATM Support), I assisted walk-in customers with ATM card issuance, activation, and card-related issues. I supported the card operations unit, tracking and dispatching new cards. My role required effective problem-solving and customer interaction skills. • Issued and activated ATM cards for bank customers. • Provided prompt technical support regarding card usage. • Handled customer complaints efficiently at the front desk. • Supported card operations and logistics for new card deliveries.

As a Customer Service Representative (ATM Support), I assisted walk-in customers with ATM card issuance, activation, and card-related issues. I supported the card operations unit, tracking and dispatching new cards. My role required effective problem-solving and customer interaction skills. • Issued and activated ATM cards for bank customers. • Provided prompt technical support regarding card usage. • Handled customer complaints efficiently at the front desk. • Supported card operations and logistics for new card deliveries.

2009 - 2009

ICT and Customer Relations Assistant

As an ICT/Customer Relations Assistant, I provided clients with ICT solutions and digital services. I assisted customers with documentation, printing, and internet services while ensuring prompt delivery of tech-based support. My duties also included staff training and optimization of digital workflows. • Delivered ICT support and troubleshooting to walk-in clients. • Provided digital documentation and printing solutions. • Delivered excellent customer service at the counter. • Trained junior staff on digital skills and tools.

As an ICT/Customer Relations Assistant, I provided clients with ICT solutions and digital services. I assisted customers with documentation, printing, and internet services while ensuring prompt delivery of tech-based support. My duties also included staff training and optimization of digital workflows. • Delivered ICT support and troubleshooting to walk-in clients. • Provided digital documentation and printing solutions. • Delivered excellent customer service at the counter. • Trained junior staff on digital skills and tools.

2003 - 2006

Education

F

Federal Polytechnic Nekede

Higher National Diploma, Library and Information Science

Higher National Diploma
2011 - 2011
F

Federal Polytechnic Nekede

National Diploma, Library and Information Science

National Diploma
2008 - 2008

Work History

H

Haggai Rentals & Events Management

Business Manager and Events Coordinator

Abakaliki
2016 - Present
H

H & H Departmental Store

Retail Supervisor and Operations Manager

Kubwa
2015 - 2016